Airpod case not charging-Troubleshooting Tips 2023

AirPods have revolutionized the way we listen to music and communicate on the go, but what happens when your AirPod case not charging? It’s a frustrating experience that many AirPod users face and one that can leave you feeling disconnected and out of touch.

You’re not alone in this struggle, as many people are searching for solutions to their AirPod case not charging. In this article, we’ll explore the possible reasons behind this issue and provide you with some practical tips to get your AirPod case back to charging again, so you can get back to enjoying your wireless listening experience.

What are some common reasons why an AirPods case may not be charging?

Airpod case not charging

There are several reasons why your AirPods case may not be charging. Here are some of the most common ones:

  1. Dead battery: Just like any other electronic device, the battery in your AirPods case can wear out over time. If your case doesn’t charge, it could be that the battery has reached the end of its life.
  2. Dirty charging port: If there’s dirt, debris, or pocket lint in the charging port of your AirPods case, it can prevent the charging connector from making a good connection with the port. This can cause your case to not charge.
  3. Faulty charging cable: If the charging cable you’re using is damaged or faulty, it may not be able to charge your AirPods case properly.
  4. Software issues: Sometimes, a glitch or bug in the software on your AirPods or iPhone can cause charging issues. Updating your software or resetting your AirPods may help.
  5. Physical damage: If your AirPods case has been dropped, exposed to water, or otherwise damaged, it may not be able to charge properly.

These are just a few of the possible reasons why your AirPods case may not be charging. If you’re having trouble, it’s a good idea to troubleshoot the issue to try to identify the cause.

How can I troubleshoot my AirPod case charging issue?

If your AirPod case is not charging, there are several troubleshooting steps you can take to try and identify and fix the problem. Here are some of the most effective methods:

  1. Clean the charging port: Use a clean, dry toothbrush or a soft-bristled brush to gently clean the charging port on your AirPods case. Be sure to remove any debris or pocket lint that may be preventing the charging connector from making a good connection.
  2. Try a different charging cable: If your charging cable is damaged or faulty, it may not be able to charge your AirPods case. Try using a different cable to see if it resolves the issue.
  3. Restart your AirPods: To do this, place your AirPods in the case and close the lid. Then, wait for 15-20 seconds and open the lid. Next, press and hold the button on the back of the case until the status light starts flashing amber. Finally, try charging your AirPods case again.
  4. Update your software: Make sure your iPhone, iPad, or iPod touch is running the latest version of iOS or iPadOS. To update your device, go to Settings > General > Software Update.
  5. Reset your AirPods: If none of the above steps work, you can try resetting your AirPods. To do this, place your AirPods in the case and press and hold the button on the back of the case for at least 15 seconds until the status light flashes amber. Then, set up your AirPods again.

If you’ve tried all of these steps and your AirPods case is still not charging, it may be time to contact Apple Support or an authorized repair provider for further assistance.

What can I do if my AirPod case won’t charge at all?

If your AirPods case doesn’t charge at all, there are a few additional steps you can take to try and resolve the issue:

  1. Make sure your charging cable and power adapter are working: Try charging another device with the same cable and adapter to see if they’re functioning properly.
  2. Check for physical damage: Inspect the charging port on the AirPods case for any signs of physical damage, such as scratches, dents, or corrosion. If you see any damage, it may prevent the case from charging properly.
  3. Try a hard reset: To perform a hard reset, open the lid of your AirPods case and hold down the button on the back of the case for at least 20 seconds until the status light flashes amber. Then, release the button and try to charge your AirPods case again.
  4. Contact Apple Support: If your AirPods case still doesn’t charge, it may be time to contact Apple Support. They can help you troubleshoot the issue and determine if a repair or replacement is necessary.

It’s important to note that if your AirPods case is still under warranty, you may be able to get it repaired or replaced at no cost. If you’re not sure about the warranty status of your AirPods case, you can check the coverage on the Apple website.

How can I tell if my AirPod case is charging?

When your AirPods case is charging, the status light on the front of the case will indicate the charging status. Here’s what you need to know:

  1. If the status light is green, it means that your AirPods are fully charged.
  2. If the status light is amber, it means that your AirPods are charging.
  3. If the status light is not lit at all, it means that there is no power going to your AirPods case. This could be due to a problem with the charging cable, power adapter, or charging port on the case.

It’s worth noting that when you place your AirPods in the case, the status light should come on for a few seconds to indicate that the AirPods are recognized, and the charging process has started. If the status light doesn’t come on at all, it could indicate a problem with the charging process.

If you’re having trouble determining whether your AirPods case is charging, try cleaning the charging port, using a different charging cable, or resetting your AirPods. If none of these steps work, it may be time to contact Apple Support for further assistance.

Can I use a different charger to charge my AirPod case?

Yes, you can use a different charger to charge your AirPods case as long as it meets the following requirements:

  1. The charger should provide 5 volts and at least 100 mA of current.
  2. The charger should have a USB-A connector, which is the standard connector for most charging cables.
  3. The charger should not provide more than 5 volts of voltage or 1 amp of current, as this could damage your AirPods.

It’s important to note that the charging speed may be affected if you use a charger with lower power output than the one that comes with your AirPods. Also, if you use a charger with higher power output, it can potentially damage your AirPods or reduce their battery life.

If you decide to use a different charger to charge your AirPods case, it’s always best to use a charger that is certified by a reputable manufacturer, as this can help ensure that it meets the necessary safety and quality standards.

What is the best way to clean the charging port on my AirPod case?

Airpod case not charging

The charging port on your AirPods case can accumulate dust and debris over time, which can interfere with the charging process. To clean the charging port, you can follow these steps:

  1. Turn off your AirPods: Before cleaning the charging port, make sure that your AirPods are turned off and disconnected from any charging cable.
  2. Use a soft-bristled brush: Use a soft-bristled brush, such as a clean, dry toothbrush or an unused makeup brush, to gently sweep out any debris from the charging port.
  3. Use compressed air: If there is any stubborn debris that won’t come out with a brush, you can use a can of compressed air to blow it out. Hold the can about an inch away from the charging port and spray short bursts of air to dislodge the debris.
  4. Avoid liquids: Do not use any liquids, such as water or cleaning solutions, to clean the charging port. These can damage the internal components of your AirPods.
  5. Check the charging port: After cleaning, check the charging port to make sure that it is free of debris and looks clean.

Regularly cleaning the charging port of your AirPods case can help ensure that your AirPods charge properly and last longer.

How can I reset my AirPod case to fix charging issues?

You can reset your AirPods case to help resolve charging issues by following these steps:

  1. Make sure your AirPods are not in the case: Remove your AirPods from the charging case before resetting it.
  2. Open the lid of your AirPods case: Keep the lid open.
  3. Press and hold the setup button: Locate the button at the back of the AirPods case and press and hold it for at least 15 seconds until the status light on the front of the case flashes amber.
  4. Release the button: After the status light flashes, release the button.
  5. Reconnect your AirPods: Place your AirPods back in the case and wait for the status light to flash white, indicating that your AirPods have successfully connected to the case.
  6. Check the charging status: Wait a few seconds and check the charging status of your AirPods by opening the lid and looking at the status light. If it’s green, your AirPods are fully charged. If it’s amber, your AirPods are charging.

If resetting your AirPods case doesn’t fix the charging issue, you may need to try other troubleshooting steps, such as cleaning the charging port or contacting Apple Support for further assistance.

What should I do if only one AirPod is charging?

If only one AirPod is charging, there are a few steps you can take to try to resolve the issue:

  1. Check the charging port: Make sure that the charging port on your AirPods case is clean and free of any debris that could be preventing the AirPod from charging. You can use a soft-bristled brush or compressed air to clean the charging port.
  2. Swap AirPods: If one AirPod is charging, but the other isn’t, try swapping the AirPods in the charging case to see if the charging issue is with the AirPod or the charging case. If the other AirPod charges while in the same slot, the issue is likely with the original AirPod that was not charging.
  3. Reset your AirPods: Reset your AirPods by placing them in the charging case, closing the lid, and then holding down the setup button on the back of the case until the status light starts flashing. Once the light flashes, release the button and reconnect your AirPods to see if both are charging.
  4. Check the battery: Make sure that the battery on the AirPod that is not charging is not fully drained. If the battery is completely depleted, it may take a few minutes to charge before it begins to charge.
  5. Contact Apple Support: If none of the above steps work, it may be time to contact Apple Support for further assistance. They can help diagnose the issue and provide additional troubleshooting steps or arrange for a repair or replacement if necessary.

Can I replace the battery in my AirPod case?

The battery in your AirPods charging case is not user-replaceable. If you are experiencing issues with the battery in your AirPods case, such as reduced battery life or the inability to charge your AirPods, you may need to have the battery replaced by an authorized service provider.

Apple offers a battery service for AirPods charging cases that are no longer covered by the warranty or AppleCare+. This service involves replacing the battery in your charging case for a fee.

To arrange for a battery replacement, you can contact Apple Support or make an appointment at an Apple Store or an authorized service provider. They will be able to assess the battery health of your charging case and provide you with a quote for the repair.

Can a software update fix an AirPod case not charging issue?

A software update for your AirPods or the device they are connected to is unlikely to fix an issue where your AirPod case is not charging. Charging issues with your AirPod case are typically related to hardware or battery problems and require physical troubleshooting or repair.

However, it’s always a good idea to keep your AirPods and the device they are connected to up-to-date with the latest software updates to ensure they are running optimally and addressing any known software issues. You can check for software updates for your AirPods and the device they are connected to by going to the respective settings menu and selecting the “Software Update” option.

If you have already attempted the troubleshooting steps for charging issues with your AirPods case, such as cleaning the charging port, resetting your AirPods, and using a different charging cable, and you are still experiencing the issue, you may need to contact Apple Support or an authorized service provider for further assistance.

How do I know if the charging cable is faulty?

Airpod case not charging

If your AirPods case is not charging or is charging intermittently, it’s possible that the charging cable may be faulty. Here are some signs to look out for that may indicate a faulty charging cable:

  1. Check the cable for any visible damage: Look for any obvious signs of wear and tear, such as fraying or damage to the cable or connectors. If the cable is visibly damaged, it may be the cause of the charging issue.
  2. Try a different cable: If you have another charging cable, try using it to charge your AirPods case. If the other cable works, the original cable may be faulty.
  3. Check the charging port: If the charging cable looks fine, make sure that the charging port on your AirPods case is clean and free of debris that could be preventing the cable from making a proper connection.
  4. Test the cable with other devices: Try using the charging cable to charge other devices that use the same type of connector. If the cable works with other devices, it’s likely that the issue is with your AirPods case or the charging adapter.

If you have tried multiple cables and you’re still experiencing charging issues with your AirPods case, the issue may be related to the case itself rather than the cable. You may need to contact Apple Support or an authorized service provider for further assistance.

What is the normal charging time for an AirPod case?

The charging time for an AirPods charging case can vary depending on a few factors, such as the model of your AirPods, the battery level of the charging case, and the charging method.

For example, the 1st and 2nd generation AirPods charging cases can be charged using a Lightning cable, and they typically take around two hours to fully charge. The charging case for the 2nd generation AirPods also supports wireless charging and takes about three hours to fully charge wirelessly.

The AirPods Pro charging case, on the other hand, supports both wired and wireless charging and takes around 1.5 hours to charge with a Lightning cable or 2 hours to charge wirelessly.

It’s worth noting that the charging time may be affected by various factors, such as the condition of the battery, the ambient temperature, and the charging cable or adapter used. Additionally, charging times may vary during the initial charging cycles and as the battery ages over time.

To check the current charging status of your AirPods charging case, you can open the lid of the case and look at the charging status LED light on the front. The light should turn on and indicate the charging status of the case and the AirPods themselves.

Can a damaged AirPod case be repaired?

Whether an AirPods charging case can be repaired depends on the extent of the damage. If the case has minor scratches or cosmetic damage, it may not affect the functionality of the case and can be ignored. However, if the damage is more significant, such as a broken hinge, a damaged charging port, or a non-functional battery, the case may require repair or replacement.

If your AirPods charging case is still under warranty or AppleCare+, you may be eligible for a free repair or replacement. However, if the warranty has expired, you will need to pay for the repair or replacement.

Apple offers a repair service for AirPods charging cases, and the cost of the repair depends on the extent of the damage. It’s recommended that you contact Apple Support or make an appointment at an Apple Store or an authorized service provider to assess the damage and get a quote for the repair.

In some cases, it may be more cost-effective to replace the damaged charging case rather than repair it, especially if the case is no longer under warranty.

Conclusion

If you need to know the reasons your airpod case not charging, then you are just in the right place. There are several reasons why an AirPods charging case may not charge, including a faulty cable, a dirty charging port, software issues, or a dead battery.

If you are experiencing issues with your AirPods charging case, you can try troubleshooting the problem by cleaning the charging port, resetting the case, or trying a different charging cable or adapter. If these steps do not work, you may need to contact Apple Support or an authorized service provider for further assistance.